To reserve your event date, we require an online payment for the full balance of your wedding florals.
Amborella Floral Studio personally creates all quotes and contracts specific to the client’s event and provided details. After agreeing to the Amborella Floral Studio Event Service & Rental Agreement, the client is entitled up to three substantive revisions for the charge to the contract involving additions and/or changes to the service.
Additional revisions made after the complimentary revisions will be charged at a flat rate of $30 per request. All additional revisions will be billed separately. Additional revisions will only be accepted by email.
Subsequent to the previous paragraph, Amborella Floral Studio will accept revisions, changes and or additions up to 3 weeks before the event date.
All revisions are to be requested over email to ensure proper care is taken to make the changes to the contract.
Confirmation emails are sent out from Amborella Floral Studio one week prior to the wedding to ensure all information is current and correct.
All cancellations and decreases must be done in writing at least 21 days prior to the secured event date. Decreases nd cancellations made after that will be charged a total of 75% of the total balance due. Amborella Floral Studio reserves the right to cancel this contract and refund all monies received at any time we feel that the obligations cannot be met. The client acknowledges that under no circumstance will there be any liability beyond full refund of all monies.
Given the nature of the floral supply industry, Amborella Floral Studio reserves the right to make substitutions with flowers of equal value in the event that the flowers received from the supplier are, in Amborella Floral Studio’s sole professional opinion, not of good quality or suitable for the event. The integrity of the proposed designs and colour schemes will be maintained. If only more expensive flowers are available and are used in any substitution, there will be no extra charge to the client. When creating floral arrangements, Amborella Floral Studio reserves the right to alter the stems and/or the wrap design if the composition does not aesthetically support the original choice (i.e. colour, ribbon and technique).
*Note the photos that you provide to us are used as inspiration for the designers to create your floral items. Due to seasonal availability, we are unable to create the composition exactly as shown in the photos you provide. We will do our best to ensure the overall aesthetic is complimentary to your inspiration photos.
All items rented out to the client must be returned within three days following the event. In the event that they are not returned or are returned damaged the client agrees to pay full retail replacement value.
In order to ensure the quality of your flowers, Amborella Floral Studio has stated recommendations on handling and maintaining the floral items.
* Please note that we photograph all items right before the delivery or pickup is scheduled to ensure quality control. After it leaves the studio we are not responsible for any damages.